Human aggression: Bark Avenue Pet Resort does not accept pets that show any sign of human aggression for any services. The boarding environment can be stressful for pets that aren’t used to it, and this may exacerbate human aggression to a dangerous level. Decisions regarding human aggression are at the discretion of our staff.

Dog aggression: Bark Avenue Pet Resort can provide services to dogs that show signs of dog aggression as long as it is determined by our staff to be manageable with the resources we have, and at a level that is safe to all pets in our facility. Decisions regarding dog aggression are at the discretion of our staff.

Muzzles: If your pet enters the facility with a muzzle, our staff must be able to safely remove the muzzle in the lobby before they are accepted for services. Pets may not be boarded in a muzzle for their safety and comfort.

Medical pets: Bark Avenue Pet Resort will accept pets with medical issues, as long as those issues are manageable to an extent that keeps your pet comfortable while they are with us. Medications can be administered during stays for an additional charge. If our staff determines your pet is suffering a medical emergency, we will do everything in our power to contact you before we take them off premises for emergency treatment. Decisions regarding medical issues are at the discretion of our staff.